Web & DESIGN

Guide to Your Meeting Credentials

Learn how to find, use, and get more from your meeting credentials.

What are meeting credentials?

Meeting credentials are your unique credentials you share so others can join your meetings. It also includes your private host pin code. All users are given a dial-in meeting phone number, access code, host pin, and meeting ID.

What is a Meeting ID?

Your meeting ID can be shared and used to directly join a meeting using the FreeConferenceCall app on both mobile and desktop devices.

Download the FreeConferenceCall apps here.

How to use a Meeting ID

If you are hosting, be sure to share your meeting ID to your meeting participants. If you are joining a meeting from the mobile or desktop app, click the Join button on your dashboard, and then enter in the meeting ID. You also have the ability to launch and join a meeting with a meeting ID from your browser dashboard.

You can also customize your meeting ID in your settings.

What is a Dial-in Number?

This is your free dial-in phone number your meeting participants can call to join your audio conference or video meetings. You and participants will be prompted to enter in the meeting's access code once connected.

What is an Access Code?

After connecting to the dial-in number, you and other meeting participants will be prompted to enter the access code, followed by the pound (#) sign.

What is One Number?

One Number is a dedicated dial-in number that requires no access code from callers, making calling in to meetings simple. Learn more about our best selling feature here.

How to use your Dial-in Number & Access Code

Both the host and meeting participants can call into a meeting by calling the dial-in number. From there, callers will be requested to enter the access code to join the meeting.

Using a hotel as an analogy, first you would need to enter in the hotel, or dial-in number. From there, they would need to enter their hotel room, the access code. Using the same analogy, One Number would be your own hotel building so no one needs to enter in a specific room.

What is a Host Pin?

When you host an audio conference, your host pin is a unique 4-digit password you use to verify and grant yourself host permissions. It's best practice to not share your host pin number.

How to use your Host Pin

After you call in your dial-in number and provide the access code, press the asterisk (*) key, enter in your 4-digit host pin number, then enter the pound (#) key.

Where are my meeting credentials?

Your meeting credentials are readily available when you login your browser, navigate to your profile settings on the mobile or desktop app, or on your meeting wall. You can also find your credentials in our first email to you when you sign up. See below for guides on how to find your credentials.

How to find your meeting credentials on a web browser

Your meeting credentials are readily available when you login your browser or navigating to your profile settings on your both your desktop and mobile app. You can also find it in our first email to you when you sign up. #1 will show where to find your meeting ID, #2 your dial-in number, #3 your access code, and #4 your host pin number.

How to find your meeting credentials on the desktop app

There are two ways you can find your meeting credentials on the desktop app. The easiest way is to click your avatar on the top left of the app, where #1 is shown below. The second way is to navigate to your settings icon, where #2 is shown below (cog wheel icon, bottom right of the app), and the settings will pop up. Then click on Profile on the left, where 3 is shown below, and you will see your meeting credentials. Press 'Show' link to toggle the visibility of your host pin.

How to find your meeting credentials on the mobile app

While you're in your dashboard, click bottom right icon, Profile, to see your meeting credentials. Press 'Show' link to toggle the visibility of your host pin.

     Need more help getting started? Visit our Support Center for more guides.